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ICON Selects TrackWise as Enterprise Tool

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By: Tim Wright

Editor-in-Chief, Contract Pharma

ICON has selected Sparta Systems’ TrackWise as its enterprise tool for managing global quality requirements, with initial implementation of the system focused on internal, external, and supplier audits, as we well as Corrective and Preventive Action (CAPA) management.

TrackWise is a 21 CFR Part 11 compliant, web-based tracking software tool for electronically managing, tracking, and trending quality and regulatory issues and action items across the enterprise.

“ICON utilized a formal evaluation process, which initially included sending out detailed requests for proposals to several vendors,” commented Josephine Coyle, vice president of corporate quality assurance at ICON. “The selection team chose TrackWise, based on the system’s flexibility and Sparta’s proven experience in the life sciences industry. We felt that Sparta and TrackWise provided the best long-term solution to meet our needs.”

“The TrackWise system will act as a central repository for quality information and will enhance efficiency by enabling more proactive use of company resources,” stated Graeme Pluves, account executive, for Sparta Systems Europe. “The system is designed to facilitate process harmonization, providing users with valuable, real-time information to support business objectives.”

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